FAQ

Does thechicfeet.com deliver worldwide?

We currently only deliver to Canada, USA , UK

We have collaborated with a variety of shipping companies to guarantee reaching our customers easily. We aim to ship worldwide soon.

How can I track my order?

When your order is shipped, we will immediately send you an email containing
a tracking number. Using this number you will be able to know where is your
item and when it is going to arrive to you. In case you did not receive this
email, please email us at contact@chicfeet.com.

What if the item I received is damaged or faulty?

We always work hard to ensure that all items are of the highest quality and
guarantee to our customers a great brand experience. However, if you have a
concern with a faulty or damaged item, please email us at contact@chicfeet.com, so
we can urgently review the matter and find the best solution for you.

What is your returns policy?

We offer 7-days after delivery hassle-free return for your items. The item/s
must be in original condition. Item/s must not have been used in any way.
Unfortunately, we cannot accept any returns that do not meet above
requirements.

thechicfeet.com offers a full refund (item price excluding original shipping
cost). All returns must be sent to our warehouses in the United States and
Europe. However, the address where you should send the return will be sent to
you when you contact us for a return at contact@chicfeet.com

 

To initiate a return, simply email us at contact@chicfeet.com using the same
e-mail address you used to order the item. We will send you the address you
need to use to send back the items.

Once we receive the items, you will receive your refund (item price
excluding original shipping cost). thechicfeet.com cannot be held liable for the
loss of the items during the return process. We recommend using a registered
post service to return goods, and keeping a record of the tracking details..

How much does delivery cost?

(We deliver your items for free above 100 $) Less than, it costs 5 $.
However, in the shipping page you can see the details about the shipping
processes and costs.

What payment methods does thechicfeet.com accept?

Currently we accept (Credit Cards and PayPal payments). If you would like to
use a different payment method, our team will assist your request! Please
contact us directly at contact@chicfeet.com to arrange the payment.

Is it safe to purchase online from thechicfeet.com Store?

Absolutely! thechicfeet.com uses variety of technological security methods to
ensure a safe payment for our customers. In addition, our privacy policy
indicates that we do not store any credit card details nor do we share your personal
information with any third party.

However, if you are still concerned with placing your order, please contact
contact@chicfeet.com and we will contact you regarding an alternative method to
place your order!

How can I contact you?

To reach our team you can use the 24/7 Live Chat on the website, or email us
at contact@chicfeet.com Or Whats App.

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